Terms & Waiver

At Spiked Wellness, we transcend the conventional idea of a fitness studio. We're a vibrant community of empowerment where diversity, innovation, and individual contributions are the core of our brand ethos.

To book a Spiked Wellness class, you must create an account and purchase credit for a single class, a class package, or a monthly membership. All classes can be booked online, in the studio, or give us a call (347)405-9000.

If a class is full, you can choose to be added to our waitlist. If you get a spot, you’ll receive an email confirmation.

If you get a spot within 12 hours of the scheduled class, we will call you to confirm.

When you purchase a monthly membership from Spiked Wellness, you agree to our terms and conditions in full. Monthly members are required to keep a valid credit card on file.

By purchasing a monthly membership, the cardholder and account holder permits the Spiked Wellness staff to charge the card every 30-days for their membership fee and any in-studio purchases made by the client unless the client provides an alternate form of payment.

Monthly membership is only available with auto-renewal. If your credit card declines, you have a three-day grace period to make a payment before we freeze your account.

Monthly memberships are non-transferable.

Monthly members can bring one guest per month.

Monthly members must cancel at least 6 hours before their scheduled class to avoid a penalty.

Penalty Fees are automatically applied to the card on file for no-shows or cancellations outside the 6-hour window.

No Show Penalty Fee: $20

Late Cancel Penalty Fee: $15

When you buy class credits or packages, you fully agree to our terms and conditions. Clients may elect to keep a credit card on file using their Spiked Wellness account. By placing a card on file, the cardholder and account holder permits Spiked Wellness staff to charge the card for any in-studio purchases made by the client unless the client provides an alternate form of payment.

We value accountability! If you book a class, be sure you can show up. As a courtesy to our team, we cannot accommodate same-day cancellations or class switches. If you need to cancel your class, please do it 12 hours before your scheduled class, 6 hours prior if you are a Spiked Wellness Member.

You can cancel online, in the studio, or call us at (347)405-9000. If you late cancel or are a no show, you will forfeit the class and be charged.

Penalty Fees are automatically applied to the card on file for no-show or cancellation outside the respective window.

No Show Penalty Fee: $20

Late Cancel Penalty Fee: $15

We recommend that you arrive at least 10 minutes before class starts to let our specialists know you are a new rider so we can introduce you to our studio and assist you.

All clients must check in with our specialist at the front desk upon entering the studio.

If you have any questions about your reservation, a specialist will be able to assist you.

If you are running late, please call the studio and tell us you are on the way. Our specialists will hold your bike for up to 5 minutes after class begins.

As a courtesy to your instructor and fellow riders, you will not be allowed in class if you arrive more than 5 minutes after class begins.

If you plan to leave early, please let your instructor know before class starts.

Classes, class packages, merchandise, and event tickets are non-refundable and non-transferable. We do not accept returns or exchanges on retail items. All sales are final sales.

All Spiked Wellness class credits have a limited usage window:

First-time credits expire 14 days from the date of purchase.

Single class credit expires 14 days from the date of purchase.

5-Class Pack credits expire 45 days from the date of purchase.

10-Class Pack credits expire 90 days from the date of purchase.

All package credits are non-transferable.

If you cancel your class within the cancellation window the credit expiration date does not change. Credit expiration dates expire from the date of purchase.

If credits expire without use you must purchase new credits. We will not provide credit extensions for expired credits.

This release and indemnity agreement (“Release”) is made to release and indemnify Spiked Spin LLC., DBA Spiked Wellness, a New York State limited liability company, and all of its respective members, employees, heirs, successors, agents, contractors, and assigns (collectively the “Released Parties”).

The undersigned, on his/her own behalf or, if applicable, as the parent or guardian of a minor (the person engaged in the activities with Spiked Spin shall be referred to hereafter as the “Participant”), and on behalf of the undersigned’s heirs, successors, representatives and assigns (singularly and collectively the “Releasing Parties”), hereby grants the Released parties this full release and indemnification as a consideration in exchange for permitting Participant to participate in this exercise program or any other activity associated with or through the Released Parties.

The participant is entering into this Release after having viewed or having the opportunity to view the studio and instructors’ qualifications and having had the opportunity to ask questions regarding the services and risks associated with this exercise program. Participant further acknowledges that his/her participation in the activity is voluntary with full knowledge, understanding, and appreciation of the risk inherent in any physical exercise and expressly assumes all risk of injury and even death, which could occur by reason of Participant’s participation.

Despite all known and unknown risks, including but not limited to bodily injury (including death) and property loss or damage, the undersigned, on behalf of the Releasing Parties, hereby releases, waives, acquits, and forever discharges any and all known or unknown claims, demands, causes of action, damages, losses, and expenses that the Releasing Parties may ever have or have had against the Released Parties arising out of Participant’s participation in any activity or exercise program offered by the Released Parties, including, but not limited to, any and all claims which allege negligent acts and/or omissions committed by Released Parties or any third party.

By signing, I acknowledge and agree that I should consult any medical practitioner prior to participating in any actives with Spiked Spin or using its facilities, especially if I had, have, or develop a serious health condition, including but not limited to stroke, lupus, hernia, numbness in the extremities, orthopedic condition, heart condition, asthma, breathing problems, faintness, dizziness, loss of balance, recent injury/surgery/concussion, or current pregnancy.

The Releasing Parties further agree to indemnify, defend and hold harmless, the Released Parties from any and all claims arising out of the Participant’s participation in any activity or exercise program offered by the Released Parties or in the use of any equipment at the Spiked Spin studio or any other premises owned, leased or used by the Released Parties, without limitation, attorneys’ fees and expenses incurred by the Released Parties.

All personal property brought to the studio or any other location where the Participant is participating in any activity or exercise program offered by the Released Parties, is brought at the sole risk of the Participant as to its theft, damage, or loss. The Released Parties are not responsible for any items left at the Spiked Spin studio or any other premises owned, leased, or used by the Released Parties.

Participant hereby permits the Released Parties to use, without compensation or royalties, images or video of Participant as a program participant, including but not limited to its social media or web-based materials, broadcast and print advertising, and websites produced and published by the Released Parties. All such materials are deemed the property of the Released Parties.

Participant expressly agrees that the terms of the release and indemnity contained herein are intended to be as broad and inclusive as is permitted by the laws of New York. Any provision of this Release found to be invalid by the courts having jurisdiction shall be invalid only with respect to such provision or portion and the remainder shall be enforced to the greatest extent possible. Furthermore, any dispute arising out of this agreement shall be subject to binding arbitration.

Participant agrees to maintain current credit card information on file and authorizes Spiked Spin to charge the credit card on file for the payment of services and fees. This credit card is kept on file and will remain in effect until the expiration of the credit card account.

We will not seek, use, or disseminate any information from unauthorized access, use, modification, or disclosure. These files are confidential and will only be used by the studio to better support your needs.

PARTICIPANT ACKNOWLEDGES THAT HE/SHE HAS READ, UNDERSTANDS, AND VOLUNTARILY AGREES TO THE TERMS SET FORTH IN THIS RELEASE AND INDEMNITY AGREEMENT